SQL Server expertise · Without a full-time DBA
Your vendor blames SQL Server. A report keeps timing out. You’re unsure what your backup plan covers. Get a focused assessment and a report your team can act on.
Each one-time service focuses on an agreed question. A qualified specialist reviews the evidence, with clear scope and prices before work starts.
What is happening?
Choose the situation closest to yours to see the scope and prices. Use the finder if you’re deciding between services.
Guide me through the optionsChoose your starting point
See what each service helps you answer, then check its full scope. All prices are USD, excluding applicable taxes.
Showing all seven services.
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Independent technical opinion
Your vendor is blaming SQL Server. Get a second opinion.
One instance · one database · one vendor assertion
You collect; we assess.
We collect and assess.
Standard prices · USD, excluding applicable taxes
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Expert-reviewed assessment
Understand the main SQL Server risks and what your team should address first.
1 instance · 1 host context · up to 5 named user databases
You run the collector; we review the results.
We collect and assess through agreed access.
Standard prices · USD, excluding applicable taxes
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Focused performance investigation
One screen, report or transaction is slow. Find out what to investigate next.
One instance · one database · one slow operation
You collect; we assess.
We collect and assess.
Standard prices · USD, excluding applicable taxes
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Recommendations for selected queries
Know which query and index changes are worth testing.
One database · up to five selected statement units
You collect; we assess.
We collect and assess.
Standard prices · USD, excluding applicable taxes
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Backup metadata and practice review
Check whether your backup practices match the recovery your business needs.
One instance · up to five databases · one backup method
You collect; we assess.
We collect and assess.
Standard prices · USD, excluding applicable taxes
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Isolated restore test
Test one backup chain on an isolated target. Get a written record of what happened.
One source database · one isolated restore target
Required checks before we confirm a fixed quote.
Standard prices · USD, excluding applicable taxes
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Focused configuration baseline
Get a second look at a new or inherited SQL Server setup.
One instance · one host context · up to five databases
You collect; we assess.
We collect and assess.
Standard prices · USD, excluding applicable taxes
We confirm fit, scope and available dates before agreeing a service. Contact us before paying or sharing technical evidence. This website does not accept payments or diagnostic uploads, and does not offer collector downloads. Priority changes scheduling for the same service. It does not add remediation or continuous emergency support. Recovery Proof is Managed only. We must check the backup chain and isolated target before confirming a fixed quote.
How we collect the evidence
Your team runs diagnostics with the required permissions. Your team runs the BriteThought Diagnostic Collector, reviews the package and submits the agreed evidence. We review the evidence and write the assessment.
We include one written review of your collection status and, when useful, one request for a targeted rerun or limited substitute evidence. Troubleshooting collection problems specific to your environment, and remote sessions, are excluded. If your environment prevents collection and the upgrade rules apply, you may credit your payment toward the equivalent Managed service.
We collect through agreed access. Your authorised contact arranges the access we agree on. We collect the evidence and carry out the investigation or validation listed for that service. You receive the same core deliverables and one 30-minute findings call.
Your team authorises access and operational changes. Managed does not include implementing assessment recommendations. Recovery Proof includes its agreed restore attempt on an isolated target and the listed checks.
Self-Service costs less because your team handles collection. A qualified specialist analyses the evidence in both assessment modes. Before purchase, we confirm collector compatibility, minimum permissions, how to submit evidence and any access limitations. Recovery Proof is Managed only. Neither mode guarantees zero impact on your systems.
Why BriteThought
See what was observed, what may be contributing and what remains unknown. The report records its scope, missing evidence and the next useful test.
A qualified specialist carries out the assessment using documented collection methods, review checklists and consistent reports. We don’t guarantee that a particular founder or engineer will perform it.
Use the report with your team, vendor or chosen implementer. Any remediation needs its own scope, testing and approval.
From question to conclusion
Agree the question, technical scope, evidence needed, collection mode and available dates. Complex environments and unsupported platforms need a separate review before we agree the assessment.
We check that the evidence is enough to assess the agreed question. Receiving a package does not start the report clock. If required collection fails, the collection, upgrade and refund rules apply.
Receive the investigation or test record, its limits and next steps in priority order. The service can be complete with a diagnosis, no material issue, or an inconclusive result that documents the review, its limits and the next useful test.
Before you enquire
Start with Second Opinion for one specific vendor claim, Health Check to understand the main SQL Server risks, or Slow Application Triage for one slow operation. Index & Query Tune-Up reviews selected queries and recommends changes. Backup & Recovery Assessment reviews backup coverage and practices; Recovery Proof tests a selected backup chain on an isolated target. Setup Tune-Up reviews the configuration of a new or inherited server.
Standard written delivery targets five business days after complete intake and sufficient evidence are confirmed. Managed collection is normally scheduled within five business days after scope, payment and working access; reporting follows completed collection. Priority reserves a Self-Service analysis slot within one business day or a Managed collection start within two, with a report target two business days after admission or collection.
Recovery Proof requires target readiness and a booked window: standard test start within five business days, Priority within two, and reporting within two business days after the test. Service hours are Monday–Friday, 9 am–5 pm America/New_York, excluding observed US federal holidays. Actual dates and capacity are confirmed before payment.
No. Priority requires confirmed availability and changes scheduling, not scope. It is not continuous on-call support or a resolution deadline. An active outage, inaccessible system or suspected corruption needs a separately scoped investigation.
No performance improvement, root cause, uptime or recoverability is guaranteed. Metadata reviews do not prove backups restore. Recovery Proof records one selected chain on one tested target, within its defined checks; it does not certify every backup or full application recovery.
Yes. Share the report with your organisation, advisers, vendor or chosen implementer. Included clarification answers questions about the delivered report; new investigation and implementation need separate scope.
Useful reading
Turn a broad claim into a question your team can investigate. Ask for the operation, timings and SQL evidence before agreeing to a change.
Read the guideUnderstand what a successful job, backup verification and an isolated restore each tell you—and which recovery questions they leave open.
Read the guideChoose between a review of the main instance risks and a focused investigation of one slow screen, report or transaction.
Read the guideUse the finder, compare the services or tell us what’s happening. We’ll confirm which service fits, its scope and available dates before payment.
We’ll review your enquiry before confirming a booking or Priority slot. This website does not accept payments or diagnostic uploads.
